You’ll take and make customer orders as well as make recommendations based on the customer’s tastes. You’ll also make sandwiches, cookies and pastries at the lunch counter Monday through Friday. Our baristas are also expected to offer customers coffee grinders, presses and other equipment when the opportunity presents itself. During your shift you should also do your part in keeping the store clean and well-organized.
Barista Job Responsibilities and Duties
Greet customers and help them decide on a beverage or food when necessary
Upsell items when the opportunity arises
Prepare and serve espresso drinks, coffees, teas, smoothies and blended drinks
Clean and sanitize equipment, utensils and work areas
Restock coffee brewing equipment and replenish coffee bean supply as well as other store supplies to maintain proper inventory throughout the day
Properly follow equipment operation instructions, notify a manager of issues and perform preventative maintenance in order to keep equipment operating properly
Convey orders to coworkers for preparation
Follow all safety and organizational standards to maintain a healthy and safe environment
Participate in educational and training opportunities to remain aware of the latest industry trends, drinks and techniques
Barista Skills and Qualifications
- At least a high school diploma or its equivalent
- A year of past experience (work history as a server will also suffice)
- Excellent verbal communication, listening and customer service skills
- Demonstrated problem solving skills
- Fundamental knowledge of workplace safety standards and procedures
- Team player
Funky Froth was brewed into being in 2012 and continues to be a strong and bold choice among local coffee connoisseurs. We aim to provide the most high quality drinks from everything to coffee and tea to smoothies and alcoholic beverages. In order to maintain our high standards, we make sure each and every one of our baristas is properly and fully trained in the making of our beverages, and that they complete continuing education in order that they’re aware of the proper techniques for making the perfect cup of coffee, mocha, latte or anything else our customers desire. What’s more is that we like to inform our customers of these techniques in order that they know exactly how their favorite beverages should be prepared.
Writing Your Barista Job Description: Dos and Don’ts
- DO remember to use bullet lists to keep your description clean and taunt. Massive blocks of text do more to scare away applicants than attract them. You’ll also want to make sure you include periods at the end of bulleted items if they’re written in complete sentences.
● DON’T share salary and benefit information if doing so goes against current company policy. You don’t want to fill one position only to leave another vacant because of a simple oversight. If you can’t share benefit and salary information…
● DO share some perks of working for your specific company. Even if you can’t offer your baristas the highest wages in the industry, what are some other reasons they should join your company? This is where you give potential applicants a glimpse of your company culture. Let them see what you serve customers besides coffee.
● DON’T forget to add contact information in case anyone has any questions they’d like to ask before submitting application materials.
● DO include where your company is located. While some candidates may love the idea of working with you, they might not care too much for driving a long distance to and from work.
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Writing a Job Description Best Practices
It’s great to have a barista job description sample on hand to help you draft your own description, but there might be a time where an outline doesn’t do much to help you find your next barista. Should you ever find yourself lumped into this category, there are a few best practices you’ll want to put into action to make sure you have a winning and thorough job description. Such practices include:
DO be sure to include contact information at the bottom of your job description. Doing so lets applicants know who to get in touch with if they have any questions.
DON’T share any information regarding benefits or salary if company policy prohibits it. You can instead let readers know you’ll discuss that during the interview.
DO utilize the power of bullet points and bullet lists. These give your description a sleek and clean look that’s easily scannable and inviting to the eye.
DON’T go overboard if you decide to implement popular keywords or key phrases with your job description. Adding them every sentence usually comes off as forced and sends the wrong message about your company. You want to look inviting, not desperate.
DO give yourself the opportunity to show off your company culture and business model. What is it about your coffeeshop or restaurant that sets it apart from other independent or chain stores in the area? Why should applicants pursue employment with you instead of anyone else?
DON’T neglect to include direct and action-based language.