Mediation is a form of conflict resolution that involves two parties in dispute who work with an objective third person to negotiate an agreement. Usually, mediation is a step in employment or other disagreements as an effort to come to terms without filing a lawsuit or going before a judge. The outcome is agreed to by both people, but is not enforced by the mediator. The purpose is to create a settlement that resolves the issue or concern while avoiding further legal action. Some contracts mandate mediation as a step that must be attempted before pursuing litigation. Related terms include “arbitration” and “conciliation.”
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