A good job description is essential for matching your company with the talent it needs to thrive. A well-written job description saves both the applicant and the hiring manager time and effort by ensuring that a potential applicant knows right away whether or not he or she will be a good fit for the company. A bad job description, on the other hand, has the potential to leave a perfectly qualified applicant feeling too confused or intimidated to submit a resume. Use this account specialist job description sample to craft a winning job description of your own that will help you attract top talent.
As an account specialist, you will manage the needs of existing and potential customers. This includes creating price quotes, troubleshooting issues and following up with new customers in the region in which you are assigned. The individual assigned to this job also provides support to other areas in the accounting department such as the accounts
payable desk, general ledger accounting and account reconciliation. There is also a strong customer service component to this position, as account specialists are often the first line of contact customers have when something goes wrong with their account or with the billing process.
This is a full-time position with a starting salary of $40,000. We offer competitive benefits and a number of office perks including catered lunches and annual bonuses. Applicants have the option of working from home one day out of the week.
An account specialist may be asked to perform the following duties and responsibilities:
- Requirements for a job as an account specialist include the following:
- Bachelors of Science in Accounting, Finance or a related field
- Two to three years of experience in accounts receivable or a similar accounting department
- One year of experience managing employees or leading a project team
- Experience in a field relating to customer service or similar
- Knowledge of accounting rules, regulations and best practices in the area the hiring will take place
- Proficient in Microsoft Excel and Quickbooks
- Detail oriented, professional and proficient in mathematics
- Good oral and written communication skills
- Experience in international business preferred but not required
ABC Accounting is a nationally recognized company with offices in three countries. Founded in 2010, we are one of the industry leaders in accounting for small businesses and start-ups. In 2013, we were awarded the prestigious National Accounting Prize to honor our success as a growing business. We pride ourselves on having a dynamic team of employees who treat each day at the office as a chance to grow.
What to Include in Your Account Specialist Job Description
If you don’t have an official job title for the position you are hiring for, now is the time to hammer one out. Your job description should contain a job title that is as specific as possible. Put the job title in the first paragraph so potential applicants know exactly what is being referred to throughout the rest of the job description. In addition, put any other essential information that might entice applicants or put them off as close to the beginning of the description as possible. This can include things like whether the job starts immediate, whether it is full or part time, and whether there is an option to work from home.
Clearly state what you are looking for in an applicant. While skills and experience are important, it’s also a good idea to mention a few personality traits your ideal worker possesses. Don’t go overboard here, but given enough information to indicate what makes an applicant a good fit for your company. For example, if you are a graphic design firm, mention that you are looking for someone creative. If your company makes software, mention that the ability to work flexible hours before a big product launch is a must.
While you can assume that many motivated applicants will research a company before they reach the interview stage, you may also want to include a brief overview of your company in the job description. A few essential facts such as the company’s size and industry can go a long way towards matching you with the best possible applicants.
Finally, if you have preferences for your applicants, such as the ability to speak a second language, don’t hesitate to mention them in the job description. However, don’t go overboard on these, as many applicants will apply for a position even when they only meet some of the hard and fast job requirements.
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Writing Your Account Specialist Job Description: Do’s and Don’ts
Ensure that your account specialist job description is just right by following these simple do’s and don’ts:
•Do use specific language that clearly indicates what you are looking for in an applicant
•Do clearly indicate in the first sentence what the job is
•Don’t make the job description too long
•Do include a brief summary at the top of the job description for potential applicants who are skimming through a lot of postings
•Don’t use a lot of technical jargon
•Do talk about what makes your company special and why applicants should want to apply
•Do mention compensation for the position, such as salary and benefits
•Don’t stuff the job description with keywords, but do include a few essential words or phrases
•Do include clear instructions for submitting a resume or application
•Do mention where the job is located and whether there is an option to telecommute
- The above account specialist job description sample should get you started on creating a winning job description for your business. However, chances are you will need to make some changes in order to get it to reflect what you are looking for in an applicant. Use these best practice tips to craft the perfect account specialist job description for a company of any size, area of specialization and make up.
- Do include all essential information in a summary at the beginning of the job description
- Do be clear about whether the position is full or part time
- Don’t overdo it on the technical language, even if the position is a technical one
- Do be specific about the skills and qualifications you are looking for in an applicant
- Do tell applicants how to apply and whether you have a preferred format for resumes and other documents
- Don’t discuss salary or compensation if it is against company policy to do so
- Do indicate where the job is located and whether telecommuting or working from home is allowed