It will be your job to aid the general manager in coordinating, directing and planning everyday business operations. You’ll help create weekly schedules, ensure shifts go smoothly, manage daily operations and help with human resources as necessary. The job also entails some administrative duties, training new employees and assisting on the front and back lines when necessary. Additionally, you’ll also help lead team meetings and group training sessions.
Assistant General Manager Job Responsibilities and Duties
Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget.
Assign duties to crew members and create work schedules.
Interview and hire new employees.
Direct administrative activities.
Look over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals.
Engage in educational opportunities in order to remain up-to-date on the latest industry techniques, tools and trends.
Engage in opportunities that can add to overall workplace accomplishments.
Assistant General Manager Skills and Qualifications
- An associate degree or college education in restaurant and hospitality management or institutional food service management
- At least three years of experience with a fast casual dining establishment
- Leadership and time-management skills
- Knowledge of proper food handling techniques and procedures
- Demonstrated customer and personal service skills
Veg-Heads was founded in 2013 by Ben Kooba with the intention of providing a healthy, affordable and transparent dining option that doesn’t have the feel of a large chain restaurant. Our foods are all organic, locally grown and combined to give the body as many of the nutrients and supplements it needs to perform and feel its absolute best. Since our inception, we’ve opened two more stores in Phosphorus Park and Douglas. We seek to not just feed the community, but become part of the community and help it to grow, just like we help grow our own fruits and vegetables.
Writing a Job Description Best Practices
Even with an assistant general manager job description sample like the one above, there might be times where an outline isn’t enough for your unique situation or needs. When that happens, it’s best to at least have a list of job description dos and don’ts to help make the process easier while still standing the best chance of succeeding in finding the best candidate. Such dos and don’ts include:
DO be sure to use bullet points for job responsibilities, skills, qualifications and any other information that can be provided in an easy-to-read list format. Bullet lists help keep your job description short and easily scannable, which applicants are sure to appreciate.
DO remember to be as specific as possible as to the type of employee you’re looking to hire. In addition to the qualities and personality traits you do want, be sure to mention a few that aren’t a good match for the company or the position.
DON’T list information about the position’s salary or benefits if doing so goes against company regulations.
DON’T forget to include a few details about your specific company culture. This helps applicants decide if your company and business model is aligned with their personalities, values and career goals, which creates a mutually beneficial relationship for everyone.
DO include contact information to let applicants know who to reach out to if they have questions. You should also include a call to action to let individuals know which materials they need to submit to be considered for the position and how long they have to apply.
DO proofread your job description to check for simple grammatical and language errors. While assistant general managers usually don’t have to be English professors, some of your potential candidates may not be too keen on working with a company that lacks basic knowledge of the English language.
Assistant General Manager Job Responsibilities
When crafting your assistant general manager job description, it’s important to keep in mind that the responsibilities section is what will first draw the attention of jobseekers. It is, therefore, crucial that this section is neatly organized and clearly written so you can help candidates visualize the day-to-day duties of the job. Writing this section well is one of the first steps to ensuring the majority of your applications are from candidates who are fit for the job.
A wall of text can be intimidating, so it’s always a good idea to organize the responsibilities section of your assistant general manager job description in bullet points. This format is streamlined and easy to digest. Jobseekers will be much more likely to read the responsibilities section in its entirety if it’s easy to skim. Be sure to begin each phrase with a powerful verb, and keep the list between four and eight bullets to avoid overwhelming jobseekers.
These are examples of assistant general manager job responsibilities:
- Act as liaison between front-line employees and the general manager
- Work in tandem with team members and provide training and correction as necessary
- Monitor store inventory and report any needs to the general manager
- Respond to and resolve customer complaints and comments as needed
Assistant General Manager Job Specifications
It’s understandable to assume the job qualifications and skills section of your assistant general manager job description will be easy to write. After all, it’s the shortest section and is simply a list of minimum requirements for the position, such as education and career experience.
With that in mind, this section is as critical as the rest. It’s the portion of the job description that helps applicants understand the qualifications they need to succeed at the job. A poorly written skills section is often the catalyst to an email inbox filled to the brim with under-qualified applications.
A great way to avoid this problem is to have a detailed conversation with your senior leadership about their expectations for assistant general managers. This will give you a solid understanding of what they’re looking for in an applicant, making your assistant general manager job description that much easier to write. Be sure to create different sections in your list to separate the deal-breakers from preferred skills to give jobseekers a clear picture of how their qualifications match the requirements of the position.
We’ve provided some assistant general manager job specifications for your reference here:
- At least 5 years’ experience in assistant management
- Bachelor’s degree, business administration preferred
- Strong organizational and leadership
- Exceptional interpersonal communication skills
- Excellent critical thinking and problem-solving abilities