Attracting qualified technicians can be a challenge. There are plenty of places to post job openings online, but the content of your advertisement will determine the quality of the applicants you receive. To get an idea of how to create a compelling job opening advertisement, an Automotive Service Technician job description sample is provided below.
Automotive Service Technician Job Summary
German Import Tuners is looking for automotive service techs and mechanics with a passion for European performance vehicles. We provide our customers with a high-quality alternative to expensive dealer service departments. As a technician you will work with the latest tools and software applications to diagnose, maintain, repair, and upgrade some of the most advanced automotive systems in the consumer market today.
Automotive Service Technician Job Responsibilities and Duties
- Test drive vehicles to reproduce and evaluate customer concerns
- Diagnose intermittent drivability faults
- Perform standard maintenance on factory recommended intervals
- Provide additional aftermarket maintenance flushes and services to extend the life of worn assemblies
- Perform inspections and make recommendations for repairs
- Perform repairs according to approved procedures
- Install aftermarket performance upgrades
- Keep a clean and orderly work station
- Assist in shop maintenance and cleaning as required
Automotive Service Technician Skills and Qualifications
- Must be a team player with a good working attitude
- Strong mechanical aptitude with two years of automotive mechanic work history
- Electrical diagnostic skills and experience resolving engine operating faults
- Shop equipment is provided, but you must supply your own hand and pneumatic tools
- Previous experience working in a dealer service center for BMW, Mercedes, Volkswagen, Audi, or Porsche is highly desirable
- ASE certification and completion of an automotive technical training program strongly preferred
- Welding and metal-working experience desired but not necessary
- Commitment to continuous improvement and ongoing job training
- Clean driving record with no accidents or DUI convictions is mandatory for full employment
German Import Tuners is a local auto repair and performance upgrade shop that has been in business for over nine years. We have a robust and steady customer base. We compete directly with service centers at major dealers and provide our customers with the best affordable option for their service needs. We are outfitted with the latest diagnostics tools and troubleshooting software that allow us to perform advanced repairs on some of the most sophisticated automotive systems on the market.
We offer our employees competitive wages and a friendly work environment that is free from the stress of personal conflicts common in most of the larger dealerships. While we are capable of working with warranty providers, our focus is primarily on customer-pay jobs. This allows us to work directly with vehicle owners to ensure their satisfaction while also securing the pay that our technicians deserve for their services.
If you have the past training in the types of vehicles we support and are ready for a change from the large dealership setting, submit your application for consideration today.
What to Include in Your Automotive Service Technician Job Description
Your automotive service technician job description is your first step in making a connection with mechanics in the job market, but this requires some thought and planning. Below are the basic elements you need to include.
A Clear Job Title
Plainly state the title of the job. An upfront declaration makes it clear what you are looking for and saves you time and effort. If your company is a major dealership, specifically state that you are looking for technicians that have specialized technical skills with the makes of vehicles you support. An independent repair facility should look for a general mechanic, but some shops also need a smog technician with additional certifications and training. If you are a boutique service center that focuses one specific type of repair, state that the job is for installers or specialists.
Define Work Responsibilities
Describe 5-10 work related tasks you expect your technicians to perform. These tasks can be repairs they need to perform or other supporting activities. A service technician may not be willing to help with shop maintenance, but a smaller facility will almost always need someone with a more cooperative attitude when it comes to cleaning. Discuss the general conduct of the service technician, and try to describe what a typical work day is like.
If there are specific skills you are looking for, state what they are. Make it clear what experience and competency you expect. If you are willing to offer training, make sure you list that as well. Describe preferred educational requirements and certifications. ASE certifications are common, but specific factory training may be necessary in some fields.
A service technician must also be able to pass a background check. If your shop expects your mechanics to test drive the vehicles, they will have to be covered on your insurance. List these requirements and make it clear what exceptions you can and cannot make.
Describe Your Company
Include a section about your company in your automotive service technician job description. Working for a large corporate dealership chain is very different than having a job in a smaller specialty repair facility. Your technicians are likely to have different biases concerning each working environment. Include information about your shop’s processes. If you work with a dispatcher or an automated dispatching system, declare this.
Mechanics and Pay Rates
You don’t need to describe the exact scale of pay, but you should discuss the compensation strategy your shop uses. Most technicians are used to working on flat rate or commission assignments. Give your applicants an idea of how many hours of work they can expect. The volume of work that comes through your business is important for this reason. Applicants may make their decision based on the availability of work you can provide for them.
If your shop provides a guaranteed minimum payment rate, describe it in this section. It is often necessary to offer a 40-hour guarantee for a given work week to entice the best technicians to apply. If you use an alternative pay structure than the standard flat rate strategy, describe it in a few clearly worded sentences.
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Writing Your Automotive Service Technician Job Description
After you have finished a rough draft of your automotive service technician job description, proofread it for errors, and evaluate it for the following:
• Don’t use ambiguous language that obscures important details
• Don’t overestimate the work hours you expect to see in your shop
• Don’t hide restrictions on applicant’s past driving records or criminal histories that would disqualify them from consideration
• Do specifically state where the work site is located at
• Do describe the work hours and clarify expectations for weekend and holiday work hours
• Do clarify salary expectations by giving work volume estimates
• Do use specific industry related technical terms to describe the type of work
• Do make it easy to apply
Your advertisement should also be search engine optimized. Incorporate enough key words to make sure that your job description is searchable in online databases, but avoid cluttering your text with too many irregular uses of awkward terms.
Best Practices Do’s and Don’ts
- To get the most out of your job posting follow the best practical advice.
- Don’t complicate your message with marketing gimmicks – your message should be clear. Applicants are looking for information and not entertainment.
- Don’t hide important work requirements – some shops have strict driving history and background restrictions their technicians must pass. Declare these restrictions up front.
- Do demonstrate your shop’s business culture and philosophy – it’s okay to be unique. Use language to set the tone for your future conversations with potential new hires.
- Do present more than just a wage rate as a benefit to your employees. If there are unique benefits you can offer, make sure these are highlighted in your advertisement.
- Do provide specifics about work qualifications. Specifically state the desired qualities you are after, but avoid overemphasizing every single one. Too much weight on too many qualifications can discourage applicants that may have been a good fit from applying.
- Do include clear directions for applying – make it easy to get into contact with you. An applicant should feel welcomed to submit a resume right away.
Try to inject a healthy dose of keywords into your advertisement, but don’t overdo it. Too many uncomfortably phrased statements make it seem like your company is disingenuous. Keywords should be the sorts of things applicants might search for when looking for job postings. Ideally, your advertisement will be the first to show up in the online search results.