Your job description may be one of the first interactions a job candidate may have with your company. Attracting the right candidates requires having a compelling job description that can catch and hold their attention and quickly provide them with the information they need to know about the position and your company. With the number of job openings in the millions each month – 5.7 million openings in March 2017, according to the most recent information released by the Bureau of Labor Statistics – you should take certain steps to make sure that your fulfillment associate job description can make the best first impression on your desired candidates.
From your carefully crafted fulfillment job description, candidates should be able to get a sense of your organization and whether their skills are an appropriate match for the position’s duties. Use the job description template for a fulfillment associate position and the other helpful suggestions provided to create a tailored job description.
Fulfillment Associate Job Description Template
Job Summary:
If you’re looking for a job in a bustling fulfillment center, we’re looking for you. If you thrive in a fast-moving environment, enjoy working with and around moving mechanical parts, and are aren’t bothered by a slightly noisy work environment, we might have the right role for you. Our fulfillment centers are where our orders come to life, and where we begin the process of delighting our customers by packing and shipping the items they’ve ordered. Our company has lots to offer its employees, including immediate health benefits, a 401(k) with company matching, a generous PTO and paid holiday pay package and an employee discount on everything we sell. We will also support your educational and career goals with a generous Employee Enrichment program.
- Receive products from our vendors using frequency scanners and be fit enough to unload shipments from trucks.
- Handle packages that range in size from small envelopes to large boxes weighing up to 49 pounds.
- Be willing and able to operate warehouse equipment, including carts, dollies, hand trucks, forklifts and other moving equipment to move large quantities of merchandise.
- Be open to the opportunity to operate PIT equipment. Special training will be offered to those associates chosen to use this equipment based on their interest and availability.
- Expeditiously ship product within the designated timeframe, maintaining quality and pricing standards.
- Demonstrate care in our procedures and support our friendly and safety-centered environment.
- Have a collaborative spirit and maintain a strong team-oriented work environment and contribute to productivity goals
Job Skills & Qualifications:
Preferred:
- Experience in a warehouse environment is a plus
- Flexible work schedule
Required:
- Have a high school diploma or GED
- Be able to lift at least 49 pounds to perform this role.
- You can read and take direction in English.
- Be at least 18-years old
What to Include in a Winning Fulfillment Associate Job Description
You should aim for clarity and readability when developing your fulfillment associate job description. To accomplish this, divide the description into four segments that detail the summary of the position, its duties and responsibilities, necessary skills and a depiction of the company.
Job Summary: A brief rundown of the fulfillment associate position should make the right impression on the desired candidates, and it should immediately address how the position can benefit them. You should make sure to explain how the position fits in the department and the rest of the company.
Duties and Responsibilities: In this section, you will want to detail the obligations of the position in a manner that is easy for the reader to process. This can be done by using bullet points to provide a succinct list of routine fulfillment associate tasks.
Skills: After they have read this section, candidates should have no doubt about what qualifications are necessary to apply for the fulfillment associate position. You will want to provide specific details, such as preferred educational backgrounds, physical abilities, technical skills or personality traits.
Company Overview: Here is where you entice the candidate to apply by showing your company in the best light and revealing why a potential fulfillment associate would be proud to be a part of the organization. Be sure to mention perks that come with the position and maybe include a short and entertaining anecdote that explains the work culture at the company.
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Fulfillment Associate Job Description Writing Do’s & Don’ts
- Do show candidates what type of career growth they can achieve at the company.
- Don’t forget to include descriptions of the company that show how the company is different from its competitors. Distinguishing the company’s brand can attract the candidates who may complement the culture at your company.
- Do speak directly to the candidate by using a conversational voice that reflects the tone of your company.
- Don’t make any promises about the position – such as an increase in pay after six months – that you may not be able to keep. If these features are necessary to attract the right job candidate, be sure to explain the performance requirements that are necessary to achieve them.
- Do provide context for the fulfillment associate position, such as to whom the candidate would report and other important relationships.
- Don’t use jargon or terminology that would only be understood by someone who currently works for the company. Instead, employ generic terms when discussing details of the position.