As a Cashier of the garden center, you’ll greet customers and ring up their purchases before accepting payment and either bagging or boxing up purchases. You’ll also process returns and exchanges as well as help customers understand our policies regarding returns and exchanges. The job also entails restocking merchandise and keeping your work area neat and orderly.
Cashier Job Responsibilities and Duties
Total and itemize purchases by recording departments, prices and taxable as well as nontaxable items.
Answer customer questions and inform them of store policies.
Follow all policies and procedures to properly maintain checkout operations.
Count the register at the beginning and end of your shift.
Aid customers in signing up for store credit cards and reward programs.
Accept and enter coupon information on discounted items.
Use price sheets and special sale information to enter price change information.
Verify customer identity before accepting credit cards or checks by checking driver’s license information.
Cashier Skills and Qualifications
- A high school diploma or its equivalent
- At least two years of experience working in a garden center or greenhouse
- Fundamental knowledge of mathematics
- Team player
- Ability to stand on your feet for long periods of time
- Excellent verbal and written communication skills
The concept of Spaven’s was conceived in 2007 by founder James Spaven, but wasn’t founded until 2012 in Champaign, IL. Since then, the company has opened up another location in Bondville. James created his business with the intention of providing his community with a supermarket that feels more like shopping in the comfort of your home. Spaven’s puts its focus on the customer experience, and we’re constantly asking for customer input into what we can do to make our stores (as well as their lives) better. We let customers and employees decide on the items and brands we stock in our various departments, and we even ask for customer input on discounts. We hope to start a chain of change in the supermarket industry, one that stretches not only across America, but the world.
Writing a Job Description Best Practices
While having the above cashier job description sample can be a great help, there might be times where the outline doesn’t apply to your situation. If you ever find yourself in this predicament, there are a few dos and don’ts you’ll want to put into practice to create a modified yet nonetheless effective job description.
DO use bullet points and lists when the opportunity presents itself. Having a large block of text can scare off potential candidates. Bullet lists and points are especially useful for your job responsibilities and qualifications sections.
DO write your description with language that’s as descriptive as possible. This is a great timesaver for both you and potential applicants. In addition to mentioning the qualities you seek in your next cashier, you might also want to consider mentioning qualities you feel wouldn’t make for a good match with your company.
DON’T forget to include a number or email address for those who might want to find out more about the position.
DON’T include salary or benefit information with the description without first making sure company policy permits it.
DO add a call to action to the bottom of your job description. This lets candidates know which actions to take if they’re interested in the position.
DO take the time to include a few tidbits of information related to your company culture. Doing so allows interested individuals determine whether they have personalities that complement your work environment.
DON’T go overboard if you decide to use keywords or key phrases for those who use search engines to search for job openings. You want the wording on your job description to appear natural, not forced.
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Cashier Job Responsibilities
Of all the sections of your cashier job description, the job responsibilities section should be one of the few you spend the most time on. It’s the part that draws the attention of potential applicants, and therefore needs to be clearly written, concise and engaging. Presenting a compelling list of qualifications will be one of the most effective ways to filter unqualified candidates from the applicant pool.
When it comes to formatting, keep the responsibilities section of your cashier job description to a bulleted format. This will make it easy to skim and quickly absorbed. A wall of text is intimidating and will often turn away potential applicants before they even finish reading. Make sure to start each bullet with a strong action verb, giving a clear picture of the duties and helping jobseekers envision themselves on the job.
Here are a few examples of well-written cashier job responsibilities:
- Process cash, credit, debit or check payments in an accurate and timely manner
- Provide clear and accurate communication by answering customer questions and resolving complaints
- Greet customers as you encounter them in a cheerful manner
- Perform housekeeping tasks, such as mopping, sweeping, keeping surfaces clear and sanitizing at your assigned checkout counter
Cashier Job Specifications
It may be tempting to view the job qualifications and skills section of your cashier job description as a piece of cake to write. After all, it’s the shortest section of the lot and isn’t much more than a list of minimum requirements, such as necessary education, relevant work experience and preferred skills.
However, it’s important to take writing this section just as seriously as drafting all the others. A well-written job qualifications and skills section is one of your inbox’s first lines of defense. A good indicator of your success will be the number of resumes from qualified candidates filling up your email.
An important step to take as you prepare your cashier job description is to sit down with your senior leadership and get a very clear understanding of what they expect from cashiers at your company. Get a sense of which specifications are deal-breakers and which are simply preferences, and write them in separate lists in your qualifications and skills section. The clarification gives applicants a very clear picture of whether or not they have what it takes to fulfill the responsibilities of the job they hope to get.
Use the following examples of effective cashier job specifications for ideas:
- Excellent oral communication skills
- Solid critical thinking ability
- Service-oriented attitude, or a willingness to serve customers whenever possible
- Superb listening skills