Delivery truck drivers are tasked with transporting products from store locations, manufacturing facilities or product warehouses directly to consumers. Their deliveries are made using standard vehicles with a gross vehicular weight of under 26,000 pounds (anything larger may require a commercial carrier license). Thus, such drivers typically only deliver online or in-store orders as opposed to bulk purchases.
As the delivery services driver job description template shown here demonstrates, a strong understanding of the skills and experiences that the ideal candidate should possess is needed to create an effective listing. Those seeking this position should be familiar with the local area or at least have access to navigational tools to assist them with their deliveries.
In most cases, delivery drivers must also have a clear criminal record (other than moving violations and traffic citations). The delivery services driver job description will show you exactly how to structure your listing.
Delivery Services Driver Job Summary
If you’re interested in providing a valuable service to members of your local community, we have just the opportunity you’ve been searching for. As a member of our delivery driver fleet, you can assist others by transporting grocery orders to customers’ homes. This job will give you the chance to become much more familiar with the local area, both by driving its streets and interacting with its residents. You’ll learn valuable critical thinking, time and resource management skills. You’ll also have the chance to network with both our own internal managers and supervisors as well as with outside vendors with whom we work to procure special products and services. You’ll report to our grocery manager and have access to the vehicles in our own delivery fleet.
- Deliver grocery orders to customers within service area
- Receive purchase orders directly from grocery manager and work with stocking clerks to find ordered products either in warehouse or in the store
- Prepare shipping boxes and use them to store all products included in an order safely and securely in delivery vehicles
- Coordinate with outside vendors to secure specialty products not found in inventory, and arrange pickup times to procure such items for orders
- Work with the other drivers in grocery delivery fleet to manage routes in order to optimize both delivery times, fuel consumption and general wear-and-tear to delivery vehicles
- Assist customers with carrying items into their homes, if needed
- Perform inspection of warehouse daily in conjunction with store inventory clerk to help complete supply orders to ensure immediate access to inventory at all times
- Work with both the store and grocery managers to maintain fleet vehicles, reporting performance issues as they arise, fulfilling daily refueling schedules, and scheduling routine maintenance and repair visits with local auto service providers
Job Skills and Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Valid driver’s license with clean criminal record
- Must be able to lift at least 20 pounds
- Demonstrated attention to detail
- Past experience in delivery or grocery services or the hospitality industry
- Familiarity with local roads and highways
- Excellent customer service skills
Delivery Services Driver Job Responsibilities
Corporations, retailers and offices all require supplies to move routinely from one location to another. The method of delivery may vary, but the workers who do the delivering often simply drive product to the destination. If you are hiring for a position that demands the performance of such duties locally, creating a standout delivery services driver job description should be a top priority. You will need to carefully craft it according to the details of the job so that the right candidates apply.
The delivery services driver job responsibilities section will be integral to attracting those jobseekers. This section isn’t just a list of a driver’s daily tasks. Rather, it’s an illustration of what to expect on the job and why it’s exciting. The outline should, of course, detail the day-to-day duties, but you can use action words to make the descriptions come alive. Consider including a bulleted list of between six and eight items in your delivery services driver job description.
Examples are as follows:
- Pick up and drop off goods with efficiency and accuracy, as requested by clients
- Receive and execute instructions related to the delivery of supplies
- Maintain high level of safety and make all deliveries following company protocol
- Obey all traffic laws and other applicable mandates
Delivery Services Driver Job Specifications
Describing the responsibilities of a position is important, but you should communicate your expectations to potential applicants, too. This part of your delivery services driver job description is the job qualifications and skills section. In it, jobseekers will be looking for what the minimum requirements of the position are. Do they need to have a college degree? How many years of experience should they have? What are the recommended hard and soft skills? These are just a few of the questions that you may answer here.
You should format this portion of your delivery services driver job description similarly to the responsibilities section. Use bullet points and stick to between six and eight items, though you may wish to include separate lists for nonnegotiable qualifications versus additional, preferred skills. If you are unsure of what you should present, collaborate with the hiring manager or another colleague overseeing the recruitment process.
Some examples of delivery services driver job specifications include the following:
- High school diploma or equivalent
- Valid driver’s license with no restrictions
- Clean driving record with no moving violations
- Commitment to providing excellent customer service
- 2+ years of experience in a customer service role
- Superior written and spoken communication skills