A strong director of operations is essential for any company looking to succeed. These business professionals are in charge of making difficult decisions and creating and implementing policies that help the company meet its goals.
To find the right applicant, your director of operations job description needs to properly represent your business. It’s important that the leaders in your workplace set the tone for all employees, and clarifying the mission statement of your company within the job summary helps with that.
You should also use the skills section to ensure applicants have the appropriate training and background. Be clear about the necessary level of education and the preferred amount of experience. Use the director of operations job description template below as a guide to help when creating your own.
Director of Operations Job Summary
Do you have experience running a business? Are you looking for an exciting professional opportunity? If so, there’s an excellent job awaiting your application. We are a recruitment agency in need of a dedicated, knowledgeable and professional director to come lead our team and help our company grow. As a midsize firm with steady clientele, we need a director who can build off existing relationships and deliver clear, attainable goals for the future. All of our workers are driven, talented and have a “customers first” mindset, and that’s what we expect from our next director. You’ll be an important part of a young company that’s doing great work across multiple industries. Salary is negotiable based on experience and benchmark incentives are included.
- Offer guidance and direction to multiple managers and employees, ensuring that agency protocols are being adhered to and quotas are being met
- Identify processes that are ineffective and find realistic and immediate ways to improve those procedures
- Oversee interviews and train managers on how to identify and bring in the best possible candidates within various fields
- Eliminate excessive spending from budget without cutting costs for employee services, such as incentives, benefits and bonuses
- Set goals for employees and maintain an environment that motivates and inspires employees to always do their best work
- Become educated on all industry standards and codes to ensure our operations are in compliance with applicable laws and the organization is holding itself to the highest standards
- Set the tone for company culture by doing exemplary work and never passing along blame or responsibilities
- Assume additional duties as necessary and stay informed on the roles of all employees
Job Skills & Qualifications
- Degree in business administration
- Minimum four years’ experience heading business operations
- Minimum two years’ financial management experience
- Strong communication and organization skills
- Two years working in business recruitment
- Availability for frequent business travel
- Strong public speaking skills
Director of Operations Job Responsibilities
If you’re about to have to trust your company to a new director of operations, you’ll want to launch a comprehensive hiring search to round up the best candidates. Get this search off the ground right by carefully crafting the job responsibilities section of your director of operations job description. Since your listing represents your business to jobseekers, make sure it portrays a positive company culture and shows opportunities for growth and success in the field. Highly qualified jobseekers want to work where their contributions will be of value. Use language that encourages them to visualize themselves in your company.
The list of responsibilities you could include in your director of operations job description is nearly endless. Whittle it down to size by homing in on the most important duties. Put these tasks in a bulleted list, using succinct statements. Resist the urge to be long-winded, or the prospective candidate might give up on your posting and move on to one that is more easily read. Be sure to begin each bullet with an action word to make your writing more impactful and to help the jobseeker understand the tasks required.
Below are some examples of director of operations job responsibilities for you to consider:
- Define and manage the company’s workflow
- Implement changes to software systems as needed to support productivity goals
- Monitor and supervise progress on all new and existing projects
- Communicate effectively both up and down the chain of command
- Oversee budgeting and report on profits and losses
Director of Operations Job Specifications
Every director of operations job description needs a job qualifications and skills section, and your posting can stand out from the rest if you follow a few important suggestions as you compose this portion. First, consult with your hiring manager and any other personnel who might be overseeing your new director of operations. Get their input on what they think the most important skills and qualifications for this position should be. Next, separate these items into two lists, required specifications and preferred specifications. Last, use bullets to enumerate your items, and keep your writing pithy.
Remember to consider all aspects of the job. What education or training should your candidate have? Is he or she interacting with the public? What technical skills do you want to see in your new hire?
Since there are many potential facets to the position, be sure to cover all the essential requirements to ensure that only qualified candidates apply. After all, reading through stacks of applications from applicants who don’t have what it takes is a waste of your time. Writing a thorough, concise qualifications and skills section for your director of operations job description, on the other hand, will help you find right candidate for your business.
Here are a few director of operations job specifications you may want to use:
- Strong computer skills and working knowledge of Microsoft Office
- Bachelor’s degree or higher
- Excellent management skills and experience
- Ability to work independently and solve problems proactively
- Excellent oral and written communication skills