The search for the right job candidate begins with a great job description. As a hiring manager, you want to be able to choose from a pool of qualified candidates to select the best fit for your hospital’s billing department. The best way to achieve this is to write a description that is clear about expectations and responsibilities and that offers an accurate portrayal of what the job is like. If you want top applicants, present them with good reasons to send in their resumes. Invest some time and effort into perfecting your job posting and save yourself the time you would waste on sorting through inappropriate applications. This Mailing and Billing Clerk job description sample provides an excellent template for your posting.
Mailing and Billing Clerk – Hospital Job Summary
Your responsibilities will include providing support for the billing department by processing bills. You will be dealing with a high volume of data; thus, it is important for you to be able to stay organized. You will also ensure that mailings go out on time and that incoming mail is promptly and correctly distributed.
Mailing and Billing Clerk – Hospital Job Responsibilities and Duties
- Distribute internal notices and memoranda promptly and correctly.
- Sort and distribute incoming mail.
- Process and send out patient bills.
- Process and distribute incoming bills from outside service providers.
- Provide photocopying and mailing support for all hospital departments.
- Process and deliver photocopies to hospital departments.
- Maintain and troubleshoot photocopier and postage equipment.
Mailing and Billing Clerk – Hospital Skills and Qualifications
- Minimum 5 years clerical experience; large healthcare setting preferred.
- Familiarity with medical billing systems.
- Proficiency in using high-volume photocopiers, printers and mailing equipment.
- Fluent and efficient communicator.
- Organized and Effective time manager.
- Attentive to detail.
- Motivated and committed to teamwork.
- Understands department goals and works hard to achieve them.
Good Samaritan Regional Center is located in Boston and serves populations drawn from the city as well as surrounding areas. We are committed to providing top-quality healthcare services to our patients.
Writing a Job Description Best Practices
- The above Mailing and Billing Clerk job description sample is a great example of a clear and efficient job posting that can be used as a template for many types of postings. However, there may times when you will need to write a job description that will need to incorporate additional elements or follow a different format. Keeping in mind the following dos and don’ts will help you come up with a description that will yield applications from the candidates you are looking for.
- Do use bullet points to delineate your statements. This makes your posting visually appealing and easier to read for candidates who may be skimming in a hurry.
- Do highlight the requirements and tasks that are most important. Candidates should know which requirements are truly necessary and which are a bonus that could be waived for an otherwise excellent applicant. Applicants should also be aware of which tasks are considered basics for the job and are likely to take up most of their time.
- Do be specific about how you wish the candidate to apply for the job. A bullet-pointed list of required documentation and instructions for submission should be included in your description. Make application easier for your candidate by including a point of contact for questions about the process and ensuring that any queries are answered promptly.
- Don’t go overboard in listing attributes that are desirable but not strictly necessary. This can discourage qualified candidates from applying, especially if it is not immediately clear that all these preferences are not absolute requirements.
- Do consult your hospital’s legal department if you are concerned about potentially discriminatory language or requirements.
- Don’t include a large amount of healthcare jargon. While your mailing and billing clerk should be proficient in performing his or her tasks in the specific setting of a hospital, keep in mind that she or he is not a healthcare worker and does not always need to be familiar with medical terms.
Use the above Mailing and Billing Clerk job description sample to get started with your own posting, while keeping in mind these best practices that will help you attract the best applicants for your position.
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Mailing and Billing Clerk – Hospital Job Responsibilities
The job responsibilities section of a mailing and billing clerk – hospital job description is the meatiest portion, containing the bulk of the information jobseekers need to make important decisions about their application. After reading this section, jobseekers will decide whether to pursue their quest to obtain a position with your company. A well-written mailing and billing clerk – hospital job responsibilities section encourages qualified applicants to continue their efforts and gives unqualified applicants the motivation to look for work somewhere else. As an employer or hiring manager, not having to review applications from unqualified individuals saves you a lot of work.
A strong responsibilities section also attracts the best candidates. Invest time and effort into creating an organized and thorough job description with some helpful tactics, such as using a bullet format, eliminating unnecessary pronouns and using descriptive action verbs. With these strategies, you can shorten your list of duties, focusing on only 6-8 of your most valuable responsibilities.
We’ve included some examples of duties you could include in your mailing and billing clerk – hospital job description:
- Sort and distribute external and internal communications, forwarding information to appropriate hospital personnel
- Gather information from accounts receivable, process patient billing and statements, ensure accurate postage and deliver to mail pick-up point
- Prepare photocopies for hospital departments; picking up, preparing and delivering documents and photocopies
- Perform routine maintenance on copier equipment, schedule repairs and maintain supplies
Mailing and Billing Clerk – Hospital Job Specifications
The job qualifications and skills section of your mailing and billing clerk – hospital job description outlines the credentials a jobseeker must meet in order to land the position. Employers sometimes underestimate the value of this short section, but this mistake has financial repercussions in time and effort. Although brief, the information included in the qualifications and skills section has a powerful impact on the quality of applicants. Refine this section to ensure that you receive resumes from only highly qualified applicants with a unique list of skills that accurately defines the ideal candidate.
Talk to individuals already working in the mailing and billing department to pinpoint what to add to this section. Hiring managers and committees can provide valuable input regarding the most desirable mailing and billing clerk – hospital job specifications. Create lists of both required specifications and preferred qualities, and take steps to ensure that applicants can easily classify the two. For example, you could list “basic bookkeeping procedures, required” and “Medicare or DME billing experience, preferred.”
Review the following specifications you could include in your mailing and billing clerk – hospital job description:
- 1 year minimum of medical billing experience
- Ability to work individually and as a team player
- High school education or GED equivalent
- Typing speed of 60 wpm with 10-key proficiency
- General working knowledge of computers and office equipment