The search for the right job candidate begins with a great job description. As a hiring manager, you want to be able to choose from a pool of qualified candidates to select the best fit for your hospital’s billing department. The best way to achieve this is to write a description that is clear about expectations and responsibilities and that offers an accurate portrayal of what the job is like. If you want top applicants, present them with good reasons to send in their resumes. Invest some time and effort into perfecting your job posting and save yourself the time you would waste on sorting through inappropriate applications. This Mailing and Billing Clerk job description sample provides an excellent template for your posting.
Mailing and Billing Clerk – Hospital Job Summary
Your responsibilities will include providing support for the billing department by processing bills. You will be dealing with a high volume of data; thus, it is important for you to be able to stay organized. You will also ensure that mailings go out on time and that incoming mail is promptly and correctly distributed.
Mailing and Billing Clerk – Hospital Job Responsibilities and Duties
- Distribute internal notices and memoranda promptly and correctly.
- Sort and distribute incoming mail.
- Process and send out patient bills.
- Process and distribute incoming bills from outside service providers.
- Provide photocopying and mailing support for all hospital departments.
- Process and deliver photocopies to hospital departments.
- Maintain and troubleshoot photocopier and postage equipment.
Mailing and Billing Clerk – Hospital Skills and Qualifications
- Minimum 5 years clerical experience; large healthcare setting preferred.
- Familiarity with medical billing systems.
- Proficiency in using high-volume photocopiers, printers and mailing equipment.
- Fluent and efficient communicator.
- Organized and Effective time manager.
- Attentive to detail.
- Motivated and committed to teamwork.
- Understands department goals and works hard to achieve them.
Good Samaritan Regional Center is located in Boston and serves populations drawn from the city as well as surrounding areas. We are committed to providing top-quality healthcare services to our patients.
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Writing a Job Description Best Practices
- The above Mailing and Billing Clerk job description sample is a great example of a clear and efficient job posting that can be used as a template for many types of postings. However, there may times when you will need to write a job description that will need to incorporate additional elements or follow a different format. Keeping in mind the following dos and don’ts will help you come up with a description that will yield applications from the candidates you are looking for.
- Do use bullet points to delineate your statements. This makes your posting visually appealing and easier to read for candidates who may be skimming in a hurry.
- Do highlight the requirements and tasks that are most important. Candidates should know which requirements are truly necessary and which are a bonus that could be waived for an otherwise excellent applicant. Applicants should also be aware of which tasks are considered basics for the job and are likely to take up most of their time.
- Do be specific about how you wish the candidate to apply for the job. A bullet-pointed list of required documentation and instructions for submission should be included in your description. Make application easier for your candidate by including a point of contact for questions about the process and ensuring that any queries are answered promptly.
- Don’t go overboard in listing attributes that are desirable but not strictly necessary. This can discourage qualified candidates from applying, especially if it is not immediately clear that all these preferences are not absolute requirements.
- Do consult your hospital’s legal department if you are concerned about potentially discriminatory language or requirements.
- Don’t include a large amount of healthcare jargon. While your mailing and billing clerk should be proficient in performing his or her tasks in the specific setting of a hospital, keep in mind that she or he is not a healthcare worker and does not always need to be familiar with medical terms.
Use the above Mailing and Billing Clerk job description sample to get started with your own posting, while keeping in mind these best practices that will help you attract the best applicants for your position.