The responsibilities of HVAC service technicians include assessing products to identify needed repairs, referencing blueprints to install complete HVAC systems, providing suggestions for increased energy efficiency and setting controls to determine that a system is working properly. Routine documentation is also necessary to keep record of customers served and to manage obligatory scheduling requirements.
When writing your HVAC service technician job description, encourage critical skills such as customer service, time management and confidence when performing mechanical tasks and using tools. Candidates also need to be able to accurately troubleshoot and diagnose problems, and should have adequate physical strength to maneuver heavy equipment on their own.
You should also require applicants to have the appropriate certification to be able to legally install and service HVAC systems. This HVAC service technician job description can help you better understand how to articulate these requirements in a way that is clear and intriguing.
HVAC Service Technician Job Summary
Do you enjoy troubleshooting and identifying solutions? Are you mechanically inclined and able to manipulate tools to perform repairs and maintenance? If so, a job as an HVAC service technician could be a perfect fit. As part of our team, you will manage multiple daily appointments to assist customers with everything from standard maintenance to more complex repairs. You can learn how to read system blueprints to install machines, verify their function and provide customers with suggestions for improving the overall efficiency of their system. This job enables you to develop and strengthen critical skills such as time management, attention to detail and customer service. Your skillset will be invaluable to our customers as you assist them in maintaining a functional system with friendly customer support, dependability and integrity.
- Manage between 8 to 12 work orders each day, report to customers’ homes on time and arrive with a general knowledge of the type of work that needs to be done
- Consult blueprints, use a variety of tools and employ testing equipment to install new systems and run tests to verify everything is working properly
- Educate customers on system use, maintenance tips and techniques for damage prevention; provide insight and professional suggestions for optimizing system function and increasing overall efficiency
- Perform routine maintenance such as replenishing nontoxic refrigerants, replacing filters and vacuuming air ducts
- Diagnose problems using troubleshooting techniques and provide customers with viable solutions; replace defective parts, including blowers, stokers, pipes, discharge valves and other auxiliary components
- Install thermostats, dehumidifiers or timers, run tests to help customers identify appropriate settings and instruct them on proper use
- Utilize several types of tools, including electrical hand-tools, saws, drills and vacuums to properly install and place units in designated areas; ensure safe connection to all viable electrical components
- Document, in detail, the outcome of every work order, including what work was done, the system’s requirements and age and preventative maintenance
Job Skills & Qualifications
- High school diploma or equivalent degree
- All applicable HVAC licensures by an accredited institution
- Customer service and time management proficiencies
- 3+ years of experience in working with heating and cooling systems
- Familiarity with a variety of tools and their use
HVAC Service Technician Job Responsibilities
The projected job growth rate for HVAC service technicians is a whopping 14% by 2024, according to the Bureau of Labor Statistics. You simply cannot afford to let your HVAC service technician job description languish at the bottom of the pile when the competition to find employees will be fierce. Be first on every HVAC jobseeker’s list by writing an outstanding job responsibilities section that will bring high quality candidates to your door.
Begin by using language that focuses on a prospect’s potential contributions to your business. Let the applicant know how he or she can help advance your company’s goals and grow as a technician while under your employ.
As you create your list of HVAC service technician job responsibilities, keep in mind any exciting or interesting contracts or projects your company may have. In a market that favors the jobseeker, a candidate will gravitate toward work that provides challenges and variety. Don’t make the list too long. 6-8 bullet points will suffice, if you focus on the primary tasks. Be sure to include snippets about company culture in your HVAC service technician job description to give the potential employee an idea of the workplace environment.
Below is a list of HVAC service technician responsibilities you might include:
- Service products and equipment on the job site
- Perform preventative maintenance and site surveys
- Document jobs by completing paperwork
- Keep current on new products
- Prepare for on-site installation
HVAC Service Technician Job Specifications
The job qualifications and skills section is a crucial part of your HVAC service technician job description. This is where you separate the wheat from the chaff and ensure that the applicants have the background and experience they need to work for you. Check with your company’s hiring manager or human resources department personnel to get their ideas. Think about which skills are non-negotiable and which are preferable, and list the most important skills first.
For clarity, use a bulleted list. Keep the statements short and concise. Consider all types of qualifications, including education, experience, licensing and people skills.
Don’t hesitate to ask for what your company really needs. You will only waste time interviewing mismatched candidates if you fail to be precise in your HVAC service technician job description. If the number of applicants is particularly tight due to an industry boom, you may need to rethink which qualifications are essential and which you are willing to let the candidate obtain on the job.
Below are possible HVAC service technician job specifications:
- Willing to work hard, with possible weekend and overtime hours
- High school diploma or equivalent
- Good driving record
- Must pass background check
- 3-5 years’ residential and commercial HVAC experience
- NATE and EPA Universal certification preferred