When hiring staff for your medical office, you want to find qualified individuals that will work well with your existing team. Attracting superior employees is more effective with an enticing job description that includes details, facts and a little personality. Whether you are looking to recruit an experienced medical assistant from another location, or hire newcomers fresh from school, try to think like an applicant and give the kinds of information you’d want to know if you were applying for the position. With many openings for these types of workers, setting your position apart should be a key goal of writing your job listing. In the following Medical Assistant job description sample, we’ve highlighted key details of this position and given you a rubric to follow when crafting your own postings.
Medical Assistant Job Summary
Your tasks will be two-fold and involve administrative as well as clinical responsibilities performed under the charge of the physician. Administrative jobs will include, recordkeeping, scheduling and office upkeep. Clinically, you will be expected to perform patient intake evaluations, including taking vital signs and recording pertinent information as reported by the patient.
Medical Assistant Job Responsibilities and Duties:
- Receive incoming phone calls and schedule appointments; confer with physician and contact patients with instructions when indicated
- Prepare patient for exam by taking vital signs (blood pressure, pulse, temperature), height, weight and recording history of condition as reported by the individual
- Assist physician during exams and administer medication under doctor’s direction
- Report to attending physician and perform all tasks according to law and compassionate-care standards
- Sterilize equipment and follow legal and proper protocol for disposal of medical instruments and waste to ensure a healthy environment for patients and employees
- Prepare medical records prior to appointments and ensure all pertinent information, such as lab results and reports, are in the file prior to the physician’s visit
- Stock exam rooms and maintain all records for storage and equipment, such as refrigeration logs, medication supply inventory, oxygen availability
- Check and maintain equipment as scheduled and when breakdowns occur
- Maintain patient confidence by ensuring all privacy paperwork is up-to-date and keeping all details of patient identity and medical history confidential
- Seek continuing education as certification requires and stay updated on new techniques and practices, especially when instructed in different methods by administrative staff
- Communicate with pharmacies, patients and physicians regarding prescription information and refills
Medical Assistant Skills and Qualifications
- High school diploma or equivalent
- Medical assistant certification
- Understanding of injection and phlebotomy procedures
- Excellent verbal communication skills and phone etiquette
- Organization skills and ability to work within a timed schedule to ensure patient flow
- Understanding of medical and anatomical terminology
- Sense of compassion and ability to provide gentle care to all patients
Smith and Wayne Family Practice has been caring for Newtown patients for over 20 years and has a reputation for compassionate, thorough care. Combined, our doctors have delivered over 200 babies and cared for numerous geriatric patients and growing families. Recognized and certified by the American Board of Family Medicine and the Family Medicine Obstetrics Medical Board, we pride ourselves on offering exceptional care starting at birth and continuing throughout a patient’s lifetime.
What to Include in Your Medical Assistant Job Description
Medical assistants are an imperative part of a doctor’s staff and are tasked with organizing, scheduling and performing necessary examinations when a patient first arrives. Including all the vital information while still letting a little personality shine through is a great way to liven up the job posting. Be sure to spend some time compiling a list of responsibilities and researching qualifications and salary information so you have all the necessary details before you begin. Including the following sections in your description will ensure the basics are covered and that job hunters have enough information to get them interested in the position.
• Title & Summary – While it may be tempting to title the job, “Medical Assistant,” and move on, that doesn’t set your job apart from all the others out there. Consider adding a little more detail to pique the interest of potential hires. List the type of medical office (family practice, urgent care, orthopedic) or the specialty of the doctor the individual will be working under. Then, use two or three sentences to give a clear summary of the position. Including specifics can also help weed out individuals who are not interested in working in that particular field of specialty.
• Responsibilities – The responsibilities section should include a list of the essential job tasks this individual will be required to perform. Itemize only the most important five to ten tasks in order to keep the description readable and interesting. Using bullets is imperative, as they make the information easy to scan and digest. While it may be tempting to leave off any undesirable tasks the individual will be asked to perform, be honest and give a clear vision of daily life in this position. Sharing accurate information helps attract dedicated individuals who will give many years of service to your team.
• Requirements & Compensation – While some medical assistant jobs require no experience, all necessitate some education or other qualifications. Be sure to list your minimum requirements for the position. Specifying credentials is essential for weeding out unqualified applicants. Check with management regarding policy before sharing salary and benefit information.
• Company Information – While some applicants may already know a variety of details about your office or practice, taking a few sentences to introduce yourself can help give that personal touch to your posting. Sharing your mission or philosophy, may motivate higher-caliber individuals to apply for the position.
• Keywords – With the prevalence of online job postings, it is imperative to include relevant keywords in your Medical Assistant job description. While coming up with your own list of industry-standard keywords is a great starting place, there are online tools, including Google AdWords, that aid in this important task. Be sure to include the location of the job as one of the keywords. Most individuals search for specific cities or states when looking online for jobs.
• Contact Information – Including contact information is often overlooked in the rush to polish the other, larger sections of the job posting. Use this section to let people know who to contact and how to reach them. Adding persuasive language, such as “apply today,” or “call us for more information,” can help motivate applicants to action.
Clear writing, positive language and ample details will make your job listing stand out among the crowd and help fill your applicant pool with great people.
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Writing Your Medical Assistant Job Description Dos and Don’ts
• Do include salary information if company policy allows.
• Don’t overwhelm readers with too many accolades in the company section; this can sound like bragging and turn people off.
• Do set a deadline for resumes and be sure to direct applicants to the right contact person.
• Do think like a candidate and include information that makes the position sound attractive.
• Do give clear information regarding expectations, hours of employment and office location.
Writing a Job Description Best Practices
- The above Medical Assistant job description sample is a great starting point for writing your own, but you may need to add something not listed, or create a posting from scratch in the future. For those occasions, keep in mind the following list of dos and don’ts to help you attract talented personnel and narrow down your applicant pool to qualified individuals.
- Do use job-related specifics. If your office provides specialized care, such as obstetrics, give details regarding the medical assistant’s responsibilities. If they are required to help with patient exams, or be present during physical exams performed by a male physician, include these details so that applicants have a clear picture of expectations even before the interview.
- Do use a writing style that matches your clinic’s philosophy. The tone of your job description conveys nearly as much as the details you include. Use the section about the office to portray the mission of the physicians and the expectations for bedside manner required of all office staff.
- Don’t get bogged down in the details about recordkeeping and menial office tasks.
- Do use a bullet and an action verb at the beginning of each of the items in the duties and qualifications sections.