Whatever type of industry you work in, be it retail, health care, software, manufacturing or another industry, chances are that a quality assurance manager helps your business meet and exceed quality-control standards for your services and products. In larger companies, quality assurance managers usually lead an entire department or sector, and they hire employees as part of their duties. In smaller companies, they might wear other hats in addition to quality assurance. No matter what type of manager you are looking for, finding the right candidate starts with the job description. Write a compelling description to make a good first impression on prospective applicants, and offer insight into the job type as well as what working for your company is like. Doing so gives folks a good idea upfront of how well they could fit into your company and if they are poised to succeed there. Include unusual aspects of the job as well. To give you an idea of what you could write, we have provided a quality assurance manager job description sample below.
Quality Assurance Manager Job Summary
You will work full time in the beautiful Pacific Northwest for a Vancouver, Washington, medical technology company to ensure that our products meet legal requirements and customer expectations. You’ll lead the development and coordination of quality assurance programs, and you’ll supervise a staff of 25 to 30 employees. This position reports directly to the vice president of client relations.
Quality Assurance Manager Job Responsibilities and Duties:
- Supervise the creation, implementation and adjustment processes of quality assurance goals, objectives and procedures
- Manage quality assurance staff who fall under the following departments: production, inspection, process validation, quality control, labeling and failure investigation
- Identify, prioritize, communicate and resolve issues related to our medical technology products
- Collect, analyze and summarize quality control/quality assurance trends and data, compile information into reports, and present reports
- Travel on occasion to supervise work at other locations (5 to 10 percent of all work hours are spent traveling/related to travel)
Quality Assurance Manager Skills and Qualifications
- Minimum of a B.S. in engineering
- At least two years of experience in employee management
- At least five years of experience in manufacturing, with preference for medical manufacturing
- Fluency in statistics, PFMEA and root cause analysis
- Impeccable communications skills
- Organizational, decision-making and time management skills
- Excellent multi-tasking and prioritization capabilities
- Knowledgeable in Microsoft Office, especially Word, Excel, and Project
- Experience with ERP (enterprise resource planning) and statistical programs
- Black Belt certification preferred
- Spanish speaker preferred (bilingualism in English and Spanish)
At CareRose, we are all about energetic and novel approaches that help our clients enhance patient care. A big part of our success has been, and will continue to be, our intelligent and intrepid employees who are more than up to the challenge of meeting some of the most pressing needs in health care. We are well on our way to becoming a nationwide leader in medical technology. Please join us today to help us improve health care outcomes for all people.
CareRose was founded in 2000 in Vancouver, Washington. This quality assurance manager position will be located in Vancouver as well—a few minutes’ drive across the river from wonderful Portland, Oregon. Seattle is less than three hours away, and surrounding you from all directions would be the beautiful and scenic Pacific Northwest. Hiking, biking, skiing, water sports—we have it all. And because health care is so important to us, we have a state-of-the-art gym on site; it includes a pool and climbing wall. It’s time to make a difference now. Apply today via this link.
Writing a Job Description Best Practices
- The quality assurance manager job description sample above is a good place to start as you come up with ideas for your own description. However, it is a starting point; modify it as needed, and review the description for these dos and don’ts.
- Do remember a call to action. Tell applicants how to apply, how and by when.
- Do include job perks or intriguing information about the position or company to make your description stand out.
- Don’t forget to make your job title as accurate and targeted as possible. For example, you could write, “Quality Assurance Manager, Vancouver, WA,” “Senior Quality Assurance Manager,” or “Quality Assurance Manager, Medical Technology.”
The quality assurance manager job description sample above is a fine springboard as you work to find the ideal manager for your company.
Quality Assurance Manager Job Responsibilities
Few areas of your quality assurance manager job description are as important as the job responsibilities section. After all, this is what initially draws in jobseekers and forms their first impression of the position’s daily functions. The language should be clear and concisely written so as to prevent any misunderstanding or hiring mistakes. This section should also be the meatiest portion of the document, but that doesn’t mean it has to be exhaustive. Focus your attention on including as many core responsibilities as possible while omitting details that won’t play as much of a part in the new employee’s daily routine.
When crafting the job responsibilities section, you want to make it easy to readers to grasp essential information without feeling overwhelmed or confused. Bullet points help readers skim this bulky section of your quality assurance manager job description and absorb its information quickly, often resulting in a higher volume of qualified applications. Each phrase should begin with an action word so candidates have a clear picture of the tasks the position requires. Also, it’s important to keep the number of bullets between four and eight to avoid discouraging jobseekers.
Here are some sample quality assurance manager job responsibilities:
- Approve incoming materials according to specification standards by conducting measurements and visual tests
- Update industry knowledge by regularly reading technical publications
- Inspect outgoing products according to company standards, especially in regard to safety and specifications
- Conduct regular inspections of materials while in production, ensuring compliance with safety and sanitation standards
Quality Assurance Manager Job Specifications
The assumption that writing the job qualifications and skills section of the quality assurance manager job description would be quick and painless is an easy one to make. At first glance, this section isn’t much more than a list of standards for application, such as hard or soft skills and relevant work experience. Upon further examination, you can realize why this section is just as imperative as all the others. If poorly written, this section will very likely result in an influx of completely unqualified applicants, much to the chagrin of your inbox.
Prevent this from happening by making sure the requirements for this section are completely customized to the job. You can acquire valuable insight by sitting down with your upper-level managers to learn about the qualifications they feel are important for applicants. This will give you a strong grasp of what you should include in your quality assurance manager job description and what you can leave out. Separate the essential qualifications from the preferred skills by creating two lists so jobseekers have a clearer picture of their eligibility for the position.
We have provided this list of well-written quality assurance manager job specifications for your reference:
- At least 3 years’ experience in quality assurance
- High school diploma or equivalent
- Solid interpersonal communications skills, specifically oral and written
- Exceptional analytical and mathematics skills
- Keen attention to detail