Whatever type of industry you work in, be it retail, health care, software, manufacturing or another industry, chances are that a quality assurance manager helps your business meet and exceed quality-control standards for your services and products. In larger companies, quality assurance managers usually lead an entire department or sector, and they hire employees as part of their duties. In smaller companies, they might wear other hats in addition to quality assurance. No matter what type of manager you are looking for, finding the right candidate starts with the job description. Write a compelling description to make a good first impression on prospective applicants, and offer insight into the job type as well as what working for your company is like. Doing so gives folks a good idea upfront of how well they could fit into your company and if they are poised to succeed there. Include unusual aspects of the job as well. To give you an idea of what you could write, we have provided a quality assurance manager job description sample below.
Quality Assurance Manager Job Summary
You will work full time in the beautiful Pacific Northwest for a Vancouver, Washington, medical technology company to ensure that our products meet legal requirements and customer expectations. You’ll lead the development and coordination of quality assurance programs, and you’ll supervise a staff of 25 to 30 employees. This position reports directly to the vice president of client relations.
Quality Assurance Manager Job Responsibilities and Duties:
- Supervise the creation, implementation and adjustment processes of quality assurance goals, objectives and procedures
- Manage quality assurance staff who fall under the following departments: production, inspection, process validation, quality control, labeling and failure investigation
- Identify, prioritize, communicate and resolve issues related to our medical technology products
- Collect, analyze and summarize quality control/quality assurance trends and data, compile information into reports, and present reports
- Travel on occasion to supervise work at other locations (5 to 10 percent of all work hours are spent traveling/related to travel)
Quality Assurance Manager Skills and Qualifications
- Minimum of a B.S. in engineering
- At least two years of experience in employee management
- At least five years of experience in manufacturing, with preference for medical manufacturing
- Fluency in statistics, PFMEA and root cause analysis
- Impeccable communications skills
- Organizational, decision-making and time management skills
- Excellent multi-tasking and prioritization capabilities
- Knowledgeable in Microsoft Office, especially Word, Excel, and Project
- Experience with ERP (enterprise resource planning) and statistical programs
- Black Belt certification preferred
- Spanish speaker preferred (bilingualism in English and Spanish)
At CareRose, we are all about energetic and novel approaches that help our clients enhance patient care. A big part of our success has been, and will continue to be, our intelligent and intrepid employees who are more than up to the challenge of meeting some of the most pressing needs in health care. We are well on our way to becoming a nationwide leader in medical technology. Please join us today to help us improve health care outcomes for all people.
CareRose was founded in 2000 in Vancouver, Washington. This quality assurance manager position will be located in Vancouver as well—a few minutes’ drive across the river from wonderful Portland, Oregon. Seattle is less than three hours away, and surrounding you from all directions would be the beautiful and scenic Pacific Northwest. Hiking, biking, skiing, water sports—we have it all. And because health care is so important to us, we have a state-of-the-art gym on site; it includes a pool and climbing wall. It’s time to make a difference now. Apply today via this link.
What to Include in Your Quality Assurance Manager Job Description
Before you write even the first word of your job description, it’s worth your while to consider a few questions and issues. For example, could the job title you have in mind be made more accurate and relevant? What do you think is most important for applicants to know about the job and about the company? What job requirements are non-negotiable? As you write, you can use the tips below to help.
• Title & Summary – Is “Quality Assurance Manager” the most accurate title possible? You might be better off adding a word or two about your company’s industry type to the job title or describing the seniority level of the position. Examples of specific quality assurance manager job titles include “Senior Manager, Quality Assurance,” “Quality Assurance Manager, Manufacturing,” “Quality Assurance Manager, Cincinnati” and “Quality Assurance Manager – Spanish Speaker.” You are better off keeping the title to five words or fewer, and follow it with a job summary that is three sentences at most.
• Responsibilities – Quality assurance managers undertake many responsibilities on the job. You are better off not listing them all. For one thing, many job seekers now conduct most of their online job searching via smartphone as opposed to computer, and space is more limited on smartphones. For another thing, it’s best to be concise rather than wordy. Pick five to 10 of the most time-heavy and critical responsibilities of your quality assurance manager. Outline them in bullet-point form, and begin each bullet point with an action verb.
• Company Information – Regardless of the type of industry your company is in, you must include information on your company’s mission, values and culture. For example, if your company is big on tradition and typical work hours, you should not get as many applications from folks who hope to set their own hours. Always give interested applicants insight into whether they would fit in well at your business.
• SEO – Accurate and targeted keywords help your quality assurance manager job description reach more folks searching on search engines. Write keywords such as job location, position type and industry type as naturally as possible. Do avoid keyword overstuffing.
• Call to Action – Last (well, usually, it is last) but not least is the call to action. A job description is of little good if you forget to tell applicants how to proceed. Explain how they should submit their application materials (via email or via a link, for example). You could write, “Does this sound like a good quality assurance manager job fit for you? Apply today by clicking on this link.”
Making better hires starts with building better job descriptions
• Browse 100s of templates across 40+ industries
• Customize your template with your company info & job requirements
• Post it to 20+ job boards in seconds – for FREE!
Get a professional, candidate-centric job description quickly & easily with MightyRecruiter
Writing Your Quality Assurance Manager Job Description: Dos and Don’ts
It is important to review your job description for typos and to compare it against a few dos and don’ts.
• Do discuss the job location, with the lowdown on company name and city. Including the neighborhood and even the address is fine.
• Do talk with human resources before you include salary information. If human resources policy does allow you to include this information, it can help distinguish the job from other listings.
• Don’t be vague as far as job type goes. Explain the industry the business is in and any specific focus of the quality assurance manager job (for example, Spanish speaking).
• Don’t skip over submission guidelines. List deadlines and mandated application materials in your call to action.
Writing a Job Description Best Practices
- The quality assurance manager job description sample above is a good place to start as you come up with ideas for your own description. However, it is a starting point; modify it as needed, and review the description for these dos and don’ts.
- Do remember a call to action. Tell applicants how to apply, how and by when.
- Do include job perks or intriguing information about the position or company to make your description stand out.
- Don’t forget to make your job title as accurate and targeted as possible. For example, you could write, “Quality Assurance Manager, Vancouver, WA,” “Senior Quality Assurance Manager,” or “Quality Assurance Manager, Medical Technology.”
The quality assurance manager job description sample above is a fine springboard as you work to find the ideal manager for your company.