Recreation attendants can work for a variety of institutions, from senior facilities to aquatic centers. They are expected to lead all the activities, which can include dancing, playing sports or doing arts and crafts.
Your recreation attendant job description needs to emphasize the fact that your attendants need to be excellent communicators. It also needs to stress the importance of being a natural leader and being capable of solving problems creatively.
Attendants are also expected to spend hours at a time on their feet, so they should be in good physical health. To get a better understanding of how to write your job description, you should examine the professional recreation attendant job description template below, which outlines general responsibilities expected of people in this profession.
Recreation Attendant Job Summary
As a recreation attendant for our facility’s pool, you will be expected to provide guests with a fun, safe environment. You will be working directly with the public, so people with friendly, amicable personalities should definitely apply. In addition to regularly cleaning the area, you should be comfortable selling refreshments to patrons and providing safety information to everybody. A sharp eye for detail will come in handy because you will need to be vigilant in the area and correct any potentially detrimental behaviors. You will be a valued member of the team, so you should be flexible and ready to switch responsibilities at a moment’s notice.
- Sell tickets to customers and inform them of any special events we are having that day
- Maintain attendance records and file receipts into filing cabinet, may be expected to help develop new digital filing system company is attempting to implement
- Answer customers’ questions and resolve any complaints in accordance with company guidelines without needing to get a manager involved
- Clean equipment daily, including company vehicles and food booths, ensuring everything meets state regulations
- Ensure pool gets cleaned regularly and make sure a proper amount of chlorine is added on a weekly basis
- Keep track of inventory, order new supplies when needed and record orders to know when they were last refilled
- Be aware of any changes to the environment and inform patrons when a specific ride needs to be shut down temporarily
- Assist customers with special needs enter and exit the facility and get onto any equipment they desire safely
Job Skills & Qualifications
- Good physical strength and stamina
- Ability to multitask
- Good speaking voice
- Able to read English effectively
- On-the-job training necessary
- High school diploma or GED
- Familiarity with spreadsheet software
Recreation Attendant Job Responsibilities
When it comes to writing the job responsibilities section of your recreation attendant job description, being specific and relevant is what it’s all about. This section is the most substantial of the entire description, as it contains the day-to-day tasks of the position. Therefore, write it in a way that helps the candidate understand the position’s requirements. A well-written job responsibilities section helps applicants determine whether they’d be a good fit for the job.
A best practice in writing this section of the recreation attendant job description is to use bullet points to make the responsibilities easy to read and quick to locate. Starting each bullet point with a strong action verb is also an effective way to help applicants understand the exact nature of the tasks involved in the job. While it’s crucial to include the most important tasks of the position, don’t go overboard in describing them. A list of between 6-8 points is a good general rule of thumb.
The following list includes examples of recreation attendant job responsibilities
- Greet guests as they arrive in facility and answer their questions
- Keep welcome desk area and athletic equipment clean and organized
- Provide excellent guest customer service, resolving concerns and complaints
- Ensure that towels and other amenities are well-stocked at all times
Recreation Attendant Job Specifications
When you write the job qualifications and skills section of your recreation attendant job description, you’re giving applicants a list of the requirements they need to already have to qualify for an interview. Although this is a shorter section than the rest, it’s critical to the overall description to find the best candidates for the job.
By crafting a well-written and accurate job qualifications and skills section, you’re saving yourself time in the long run. That’s because this section of your recreation attendant job description keeps underqualified candidates from sending in their applications and also steers away from the overqualified. That helps you get straight to the applicants who best fit your requirements.
In creating your list of bullet points on qualifications and skills, include things that are absolutely non-negotiable as well as others that are simply preferred but won’t hold candidates back if they don’t have them. This gives applicants a good idea of whether they’re suited for the position.
In the following list you’ll see some common recreation attendant job specifications:
At least one year prior experience working in a customer service role with the public High school diploma Excellent written and oral communication skills and outgoing personality Able to work in busy environment and multitask