A crucial component of attracting top talent is writing a clearly defined position description. It may seem overwhelming at first, but if you break the posting down in sections and tackle them one at a time, you will be glad you put in the effort. A well-written job description is a tool to weed out the unqualified or uninterested candidates so you don’t have to spend hours reviewing applications from job seekers who either are not qualified for the position or didn’t understand what the job entails. To help you get started, we have included a Retail Store Manager sample job description below.
Retail Store Manager Job Summary
For success in the role as a retail manager, you’ll need excellent commercial and people skills. Your role is to run a store successfully. Working on the shop floor, you are in constant contact with your customers and staff. You will ensure your staff provides great customer service and handling the financial side of the store and people management. You are responsible for the day-to-day and long-term operations and financial success of the store.
Retail Store Manager Job Responsibilities and Duties:
- Recruits, oversees, trains, and reviews staff
- Manages financial and statistical records, including budgets
- Markets and promotes the organization
- Handles customer complaints and inquiries
- Supervises stock control and pricing policies
- Maximizes profitability to meet sales goals and targets
- Ensures compliance with safety and health regulations
- Arranges promotional displays and materials
Retail Store Manager Skills and Qualifications
- Bachelor’s degree in Business Administration, Commerce, Accounting, or related field
- 5+ years’ experience retails sales with proven track record
- 5+ years’ successful experience in retail store management
- Excellent interpersonal, communication, and organizational skills
- Strong customer management and leadership skills
- Proficiency with Microsoft Office Suite and accounting software programs
- Ability to operate POS systems
- Solid understanding of mathematics and reading comprehension skills
- Prior service hiring, training, managing, and retaining team members
As a multi-million-dollar international trend setter in the fashion industry, Angel Industries works with new and innovative designers who are setting the stage with fashion-forward clothing for children, women, and men of all ages. Our success is a result of the top talent we employ along with our high-quality products and our multi-channel marketing strategies. As we grow, we are always searching for amazing individuals to join our team to ensure our future and continued success. We share a passion with our team for creating a work-life balance, truly helping people, and being rewarded for our performance.
Writing a Job Description Best Practices
- This is a good Retail Store Manager sample job description, but you may be wondering what to do when you don’t have a template for guidance. In those instances, it’s best to follow some fundamental best practices to create an accurate posting. Here are a few basic do’s and don’ts to help ensure you write a posting that is accurate and can save from having to review hundreds of resumes from unqualified job seekers.
- Do provide specific details to spell out the requirements of the role without describing how to do the job.
- Don’t use technical jargon or vague, general wording even if the meaning is well-known in the industry.
- Do allow for flexibility for supervisors to assign additional duties as needed.
- Do incorporate accurate adjectives to describe the work environment or pace of work.
- Don’t use terms, recommendations, or opinions that may be subject to varying interpretations or discrimination claims.
- Do use a friendly style when writing the position description to emphasize your corporate culture and mission.
- Do focus solely on job expectations and outcomes, and how the job is handled successfully by the individual in the role.
- Do have your team review the posting to ensure accurate reflection of the needs and requirements for the role.
- Don’t forget to separate essential versus non-essential functions to comply with the regulations set Americans with Disabilities Acts.
The Retail Store Manager sample job description above is intended to provide an example of a job posting that will not only attract the best candidates but provide reasons for them to want to work for your company and send in their resume, even if they aren’t currently looking for a new career. Taking the time to focus on accuracy and clarity will pay off in the end; you’ll find a wider applicant pool of top talent to choose from to fill your position.
Retail Store Manager Job Responsibilities
To draw qualified candidates to a position at your company, you must provide an engaging retail store manager job description. The most important part of your description is the job responsibilities section, which means it should also be the longest and most detailed section. A strong list of duties and responsibilities is essential for allowing candidates to determine their interest in the position and to decide if they can fulfill company needs.
To keep readers engaged, avoid using paragraphs for your list of responsibilities. Bullet points help your retail store manager job description look more organized and make it easier to read. Use action verbs to describe each duty, which makes your description more interesting and easier for candidates to imagine themselves carrying out the tasks. To prevent your list of responsibilities from becoming too tedious, group lists of similar tasks together. For example, if applicants will use several software programs, you can list them all on the same bullet point.
This list of retail store manager job responsibilities will help you create your own:
- Greet and interact with customers to foster a positive environment in which they can shop by providing them with information about loyalty programs, promotions and other store happenings
- Wipe up spills, restock merchandise and perform daily cleaning tasks to ensure a safe and inviting shopping environment
- Hire, train and supervise store employees to ensure they perform duties and responsibilities promptly and accurately
- Attend monthly leadership meetings with the district manager
Retail Store Manager Job Specifications
The job qualifications and skills section of your retail store manager job description is also of vital importance. This section, which includes a list of job specifications, is typically the shortest, but it is essential for weeding out unqualified or overqualified applicants. By ensuring only those who have the necessary qualifications apply, you save time because you don’t have as many resumes to read.
Just like the rest of your retail store manager job description, you must take special care when creating the list of job specifications. The most effective way to organize this section is to divide it into two parts. Use the first part to list required qualifications of any applicant, such as having a specific degree or a certain amount of experience. The second part should list preferred qualifications, such as speaking a second language or having knowledge of specific software.
When writing your list of retail store manager job specifications, use these examples as inspiration:
- Bachelor’s degree in business administration or a similar field required
- Must have at least 2 years of experience at the management level
- Applicants must be able to work a minimum of 50 hours per week
- Experience in the fashion industry preferred