Sales coordinators do a lot of administrative work to support sales staff but are on a higher hierarchy than administrative personnel. Often, the job entails making appointments with clients or prospective clients and ensuring that salespeople have the materials they need to close the deal. Creating reports on topics like “Sales of X Product in the Third Quarter” are also a job mainstay.
It is true that a sales coordinator job can be hard to define, as some companies have their coordinators act more as managers. Thus, ensure that your sales coordinator job description pinpoints job requirements and expectations as clearly as possible.
Sales coordinators usually must have a mix of hard skills and soft skills. For example, knowledge of certain computer programs is often necessary, and these professionals must be great at communication and collaboration. For more insight, check out the sales coordinator job description below.
Sales Coordinator Job Summary
Do you enjoy sales, administrative work, some managing and, perhaps best of all, cookies? We’re Acme Best Cookies, and we are seeking a sales coordinator to provide support to our sales team of 10. You’ll dive in headfirst on the first day, so we need an energetic and enthusiastic person who possesses some of the best judgment around. This is a great job to have for a long time, but if you are considering an eventual move into sales, this position could be the starting point you’ve been looking for. Benefits include health insurance, 401(k) and amazing co-workers who provide professional guidance.
- Manage sales portion of Acme Best Cookies website, including writing and updating salesperson bios and contact info and coordinating and scheduling with other departments to contribute three to four blog posts a month
- Process online, telephone and email orders, ensuring that all promotion codes, prices and the like are correct
- Prepare reports on how certain products and salespeople are selling, and break the data down so it provides insight (ex: Product X does great in geographical area Z but not in Y, perhaps because of…)
- Brainstorm ideas to enhance sales efforts based on data gleaned from reports, and present reports and ideas in meetings
- Field calls, emails and faxes from clients and prospective clients, and refer them to the appropriate salespeople or reply yourself, if warranted
- Perform administrative support such as copying, typing letters, faxing and ordering supplies when inventory levels call for it
- Ensure adequate sales coverage for important events, and track where salespeople are and how to reach them
Job Skills & Qualifications
- Bachelor’s degree (any field is fine)
- Thorough knowledge of Microsoft Word, PowerPoint and Excel
- Excellent judgment
- Patience, communication and collaboration
- Organization and the ability to think quickly
- Some administrative and/or customer service experience
You have done the research to ensure that you write a thorough, accurate and engaging sales coordinator job description that meets the needs of your organization. Is your work done? Not quite, for you do need to get the best candidates to see the job opening. Great places to post are on your company’s social media accounts and on its website. You can also ask employees to refer people who would be a great fit.
Then, of course, there are job boards—lots of them, and each with registrations and forms. There are so many requirements, in fact, that the thought of posting to just 10 makes you cringe. The good news is that you can consider a service such as MightyRecruiter to post jobs for free all at the same time.
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