Schedulers typically work for healthcare facilities, but they may also operate within other industries, depending on the exact needs of the organization. Most of their responsibilities entail coordinating schedules for patients to come in to see a doctor as well as creating schedules for employees.
Schedulers need to be natural multitaskers. Your scheduler job description needs to state how important it is for applicants to maintain flexible schedules and be willing to take on new responsibilities at a moment’s notice.
Compassion is another valuable trait for schedulers to have. When working in a healthcare setting, they have to schedule patient appointments and occasionally deal with people who will be less than hospitable. For the best results, you should follow the lead of the scheduler job description template here to see how you should write your own.
Scheduler Job Summary
Are you committed to helping others and offering first-class services to each patient you speak with? Our hospital is one of the largest in the state, and last year alone, we treated over 100,000 individuals. Meeting the needs of that many people requires someone who can effectively schedule appointments so that no two consultations overlap. We also have a team of over 5,000 employees spread out across 12 different facilities, so we also need someone willing to juggle each of their schedules. Anyone with a caring attitude and a keen eye for detail would do well in this line of work, so do not hesitate to apply as soon as possible.
* Coordinate patient appointments across 12 facilities, taking into account a patient’s symptoms and treatments to determine how much time a doctor would likely need to see an individual
* Plan out 5,000 employees’ schedules week-to-week, ensuring enough people are staffed over nights and weekends and everyone is given their allotted hours
* Ensure patients are made aware of the facilities’ corporate policies and send out documents and contracts to individuals prior to getting treated
* Make the judgment call if the hospital would be unwilling to see a patient in an appropriate amount of time and recommend healthcare facilities in the area that could also be of service
* Maintain a friendly, positive demeanor over the phone and answer all questions asked
* Input data into company’s database, including when patients were seen, how they were treated and when they were released
* Provide administrative reports to upper management when asked by printing out documents and sending them to proper source
Job Skills & Qualifications
* High school diploma or GED
* Flexible schedule, willing to work weekends
* Compassionate attitude
* Ability to pass a drug test
* Ability to work a minimum of 40 hours a week
* Prior experience working in a healthcare setting
The key to getting a lot of amazing job applicants is writing a description that is informative and provides value to the job. You want to make your business sound different from everyone else out there. Even if you have an incredibly informative scheduler job description, you also need to be certain people can actually find it.
Use every resource available to you to post your job listing. Your company’s website is a great place to start, but after that, you want to move onto social media. LinkedIn, Twitter and Facebook are excellent resources for posting links to your job description. Lastly, see what job boards would be good for posting your description. You can post to a ton of job boards at once by using MightyRecruiter, which is an online service that offers free job postings.
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