When you are looking for a server, how can you be sure to find someone with the right amount of charm and work ethic? It all starts with an effective job description that captures your business’ unique culture and needs. You will need to think about what exactly you are looking for in terms of a good personality and skills match. To help you get started drafting and organizing your description, use the great Server job description sample below.
Server Job Summary
As a Blanca’s Chuletas server, you will be responsible for providing each guest with a quality dining experience. You will address customer concerns and make sure their needs are met on all levels. You will work with hostesses, floor managers and other servers to maintain smooth operation of the dining floor at all times.
Server Responsibilities and Duties
- Aid in dining room set up and breakdown including cleaning tables, setting up decorations, refilling utensils, lighting table candles and related tasks.
- Adhere to all safety and sanitation policies.
- Memorize menu and daily specials and make suggestions to customers when asked.
- Inform kitchen staff regarding customer orders and special instructions.
- Pick up and deliver food and bar orders to customers in a timely fashion.
- Remove plates and refill cups as needed for your tables.
- Handle meal payment including getting change, running cards and acquiring signatures.
- Give responsive service to every customer at your table, such as meal modifications, allergy notes and menu information.
Server Qualifications and Skills
- High school diploma or equivalent
- Bilingual: English and Spanish (non-native speakers welcome)
- Serving or hosting experience preferred
- Ability to thrive under pressure
- Consistently positive attitude
- Excellent time management skills
- Developed interpersonal skills
At Blanca’s Chuletas, we specialize in authentic Puerto Rican cuisine starting with the staple meat: pork. Of course, we have plenty of bacalao on the menu too and thanks to our seaside location, we only serve the freshest codfish. Whether you’re from the Island, Miami or Nueva York, you’ll find your favorite dish on the menu from mofongo con chuletas fritas to arroz con gandules y tostones.
While serving delicious island food is our main order of business, we consider our restaurant to be a home away from home for our people. However, Puerto Ricans love nothing more than to share food and have a good time, so we strive to make a welcoming environment for everyone! We are currently looking for bilingual servers fluent in English and Spanish (non-native speakers welcome!). If you’re interested in joining our lively festival of food, music and island culture, submit your application below!
Common Components of a Server Job Description
While each job description is unique, there are several common components and sections. Use this list of job description elements to help you get started outlining and planning your description:
• Engaging Title: You know how at the start of a race, you here a long bang and the first of the block has the initial advantage? With a great title, you can ensure you get that important head start. Make sure it’s descriptive and will attract the right level of experience. For instance, are you interested in a “Entry-Level Server” or “Experienced Senior Server”?
• Position Overview: How do servers contribute to the overall function of your establishment? Are they the keys to your excellent customer service? Are they essential to making sure food and drinks are delivered at a manageable pace? Highlight the big picture with your overview.
• List of Responsibilities: As a server, you may expect your new hire to complete a broad range of tasks from closing clean up to morning set up. However, don’t focus too much on menial tasks. You are trying to make your job description as engaging as possible, so don’t make your list of responsibilities tedious. You’ll have plenty of time for an extended orientation later.
• Skills and Qualifications: This is one of your most effective filters on your job description. In fact, it’s not uncommon for job seekers to head to this bullets section first to ensure they meet the basic qualifications. Don’t go nuts with a list of demands. Just focus on what your really need from a server.
• Company Profile: There may be a number of restaurants in your area, but you can attract the best servers in town with a great company culture. Every restaurant has stressful rush times, but working with a fun and supportive team and make all the difference. Show off the best parts about working for your business.
• Call to Apply: Make sure you end your description with a call to apply. Try to be as warm and inviting as possible to encourage your readers to follow through on the final step. The call will serve as a natural conclusion for your job description and one last chance to leave a positive impression.
• Search Engine Optimization: SEO is becoming increasingly important for job descriptions because many professionals use search engines to find available positions. In order to apply though, servers must be able to easily find your job post, so paying attention to SEO best practices can increase your chances of connecting with the right people.
• Optional Add-ons: If you find you want to include important information that doesn’t neatly fit into the above categories, feel free to add a section or modify one of the above categories. Many employers like to include a preferred qualifications list for example.
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Do’s and Don’ts for Writing Your Server Job Description
As you start filling in your outline for our job description, you’ll want to avoid some key mistakes. To help yourself stay on track to writing an effective job description, use these do’s and don’ts:
• Don’t mention salary or related information until you’ve consulted with company colleagues and policy. Consider researching industry trends and best practices as well.
• Do state the level of experience and skill you need. If you want an entry-level server, make sure your reader clearly understands that fact.
• Do clearly mention the position’s location. Especially if you have multiple restaurants, you want to avoid confusing your applicants and receiving applications from out of town professionals.
• Don’t make the application or resume submission process long or complicated. Since this is just the first of many steps, keep it simple.
Best Practices for Writing a Job Description
- While this sample is a great place to start, you may find you need to tailor it to your needs. As you venture forth into the customized template realm, follow these best practices to help you stay on track:
- Use bullets. Bullets are easy to scan and help you say more in a small space. You will still need to use paragraphs for some sections but whenever you can, try to incorporate bullets into your template.
- Address the reader directly. Don’t just talk about “ideal candidates” or “hires.” Instead, use “you” to address your readers and incorporate them into the job description. They’ll naturally imagine themselves in the position.
- Watch your word count. Try to keep your entire post under 700 words in length. Long posts run the risk of loosing your reader’s attention, so only include the most important details and information.
- Be descriptive. Though you may not have an abundance of space, your post should still be very informative. Give your reader a real idea of what to expect from the job opportunity and be specific.
- Make it natural. You may be tempted to stuff your content with buzzwords and industry lingo, but don’t. Internet users these days can pick out real content from manufactured content. Try to sound natural and even conversational.
- Proofread at least twice. Don’t let typos be the reason a candidate can’t send in their resume or decide to move on. Read over your material at least twice. Tip: Reading out loud helps you catch easily missed mistakes.