Competencies are the knowledge, skills, abilities, and behaviors necessary for job success that are observable or measurable. Selecting the correct competencies supports workforce planning, organization, and development as well as determining job classes that best align with business objectives, missions, and goals. It also facilitates recruiting and selecting the top talent, managing team members effectively, and developing staff to fill future vacancies. In regards to compensation, competencies represent functions in terms of the level and type of work produced. Competencies are valuable for developing job descriptions, recruiting, assessment, and selection, employee performance management, training and development, and career and workforce planning.
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