An ombudsperson is a person who is appointed to assist in the resolution of conflicts between groups or other individuals via advisement, mediation and the facilitation of rational talks between the two disputing parties. In the frequent case in which the ombudsperson is appointed by some government body, he or she is also referred to as a public advocate. As such a namesake would suggest, this person is given a great deal of independence to look into some alleged instance of a violation of rights or maladministration. Essentially, an ombudsperson is brought in to act as a third party with a fresh pair of unaffiliated eyes.
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