One task that many managers do not look forward to is employee review. While the task is meant to help employees to remain productive and encourage them to perform their duties in an efficient manner, it tends to strike fear and anxiety in the hearts of managers. Fortunately, the following tips can help to improve any manager’s performance management and help to make it a less stressful task.
Keep Record of Everything
It’s hard to evaluate employees when you can’t recall all of the work they’ve done. A good way to ensure that you are fair and correct in your evaluations is to keep records and documentation of any and all work your employees complete. Not only will keeping documentation ensure that you don’t miss anything, but that documentation can be used as examples and proof to support any criticisms, reviews and accolades you give. Create a file system in which each employee has his or her own folder. Each time they do something right or wrong, document it and store it in the folder. The same goes for when they do something impressive, need a coaching or have to be spoken to about something regarding their work performance. Keep the files somewhere locked up safe and out of reach and view from prying eyes.
It’s never easy telling workers about their work performance, especially if you need to tell them about areas where they need to improve. No matter how much you feel tempted to beat around the bush or omit information so you can lighten the blow, avoid doing so or you risk coming off as untrustworthy, uncredible and insincere. You want your employees to trust you and the first thing you can do to ensure they will is to be open and honest with them at all times, especially during review time. When there are performance related issues, you need to make them known so that employees can work to prevent them. Don’t sugarcoat things, even if you think it will hurt their feelings. Remember, it is your job to be their boss