Employment agency An employment agency is a company contracted to hire and staff employees for other companies. An agency may be public, operating on a federal, state or local level, or it may be a privately owned organization. The positions offered are often temporary, contact-based, part-time or temp-to-hire, and the agency will typically keep a file for each employee noting their skills and work history. This helps them match employees to new assignments. Many sectors outsource their recruiting to employment agencies, and it can help companies simplify the hiring process for entry-level and mid-level jobs. They also offer both the employers and employees flexibility that more permanent work arrangements do not.
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